What payment methods do you accept?
We accept the following forms of payment:
Credit card (Visa, American Express and MasterCard) & Wire transfers.
All prices are in New Zealand dollars (NZD) and include GST where sold in New Zealand.
Do you ship internationally?
Yes! We will ship outside New Zealand. We can take orders for almost anywhere in the world!
Please see our Terms and Conditions for shipping cost information.
How long does it take for my order to be shipped out?
Purchased items will be shipped within 3 working days of the order. Orders within New Zealand should be received by customer within 7 working days.
International shipments are shipped using NZ Post International Economy Courier and generally take 6-14 working days after your payment has been confirmed
How do I return or exchange an item?
All returns must be sent within 10 days from which shipment is received.
All exchanges dependent on existing stock. Notice must be given to email@example.com within 2 days for any problems or concerns with merchandise. Items must be in their original condition (with tags/unworn/unwashed) with the printed receipts when returned. VIC is not responsible for shipping charges for returns.
How do I change or cancel my order?
Due to our fast shipping process, it is not always possible to change or cancel an order once it has been placed. Please email firstname.lastname@example.org with your request. If the order has already been processed, you will need to return the original package to obtain a refund and/or place an order for the new product.
Where can I find a VIC store?
Please visit our Stockists page to find a VIC stockist near you.
Where can I get some VIC stickers?
Send a self addressed stamped envelope to VIC Apparel P.O Box 155336 Wellesley Street Auckland CBD and receive a VIC sticker pack.